Frequently Asked Questions

A social casino is an online gaming platform where players can enjoy classic casino games, such as slots, poker, blackjack, and roulette, completely free of charge. Because no real money deposits, wagers, or payouts occur on these sites, they are categorized as free entertainment rather than real gambling. In Canada, social casinos are 100% legal nationwide and comply fully with consumer protection regulations across all provinces, including Ontario, British Columbia, and Alberta.

The primary distinction is the financial risk. Real money casinos require players to deposit funds to gamble, with the chance to win or lose actual currency. Social casinos, however, use fictional credits (like our Stella Coins) that carry zero monetary value. You play strictly for entertainment, amusement, and community points. While social casinos offer optional virtual credit subscriptions, players cannot cash out or convert their virtual balances back into real Canadian Dollars.

No. Stella Viva SRL operates strictly as a social casino review portal. You cannot win, earn, or withdraw real money, physical rewards, or virtual cash prizes from our interactive game stubs or from the platforms we review. All virtual tokens, coins, and score payouts have no commercial value and are designed solely for entertainment and leaderboard ranking purposes.

Social casinos are designed for adults aged 18 and over who enjoy the excitement of casino-style game mechanics—such as the visual design of slots, card strategies in poker, or numbers betting in roulette—but wish to avoid the financial risk and stress associated with real-money gambling. It is an excellent match for casual gamers looking for relaxed fun.

Social casinos offer a risk-free gaming landscape that focus heavily on community engagement, interactive leaderboards, and daily bonus events. Because they are highly optimized for mobile devices and desktops, players can easily engage with friends and enjoy top-tier graphics without having to manage a real-money betting bankroll, making them a very popular choice in Canada today.

Absolutely not. Stella Viva SRL is strictly an informational review, analytical guide, and free simulation platform. We are owned and operated by Novara Group Ltd., which does not hold a gambling license because our platforms offer no real-money wagering. We evaluate third-party social sites and offer completely free JS game stubs for our visitors' entertainment.

No, registration is not required to enjoy basic access. You can browse our reviews and play all four of our interactive game stubs (Slots, Poker, Blackjack, and Roulette) as a guest. However, creating a free account allows you to save your high scores, accumulate Stella Coins, and participate in community tournaments.

You must be 18 years of age or older to register an account, purchase coin subscriptions, or browse our review content. We enforce this policy through a mandatory age gate overlay on a user's first visit and require date-of-birth validation on our registration form to align with responsible gaming standards.

Yes, data security is a priority. We utilize industry-standard HTTPS encryption across our forms to prevent interception. Our databases are secured behind private firewalls, and we strictly follow PIPEDA regulations to ensure Canadian users' private details are processed safely.

Yes, you have full control over your profile. If you decide to terminate your membership, you can email our support team at support@stellavivasrl.com. We will delete your login records, preferences, and accumulated coin balances from our system in compliance with Canadian privacy rights.

Virtual currency on our platform is called "Stella Coins". These coins serve as the internal units used to play our demo games, climb leaderboards, and enter fictional tournaments. They are completely virtual and cannot be redeemed, sold, or exchanged for real-world currency or cash.

There are multiple ways to earn Stella Coins without spending money. We credit all new players with 10,000 free coins upon registration. Additionally, you can claim a daily login bonus, complete profile tasks, refer friends, and top up your balance by participating in our weekly leaderboard events.

We offer four monthly plans: a Starter plan which is completely free (10,000 coins), Silver at $4.99/month (100,000 coins, ad-free), Gold at $9.99/month (300,000 coins, exclusive games access), and Platinum at $19.99/month (1,000,000 coins, early access). These plans help support our review platform operations.

Subscription payments are generally non-refundable since virtual Stella Coins are credited instantly to your account profile. However, if you experience technical issues or accidental double-billing, contact support@stellavivasrl.com within 14 days, and our billing desk will review your request.

Stella Viva SRL is built entirely on vanilla web technologies, including HTML5 structure, Vanilla CSS3 styling, and JavaScript logic. We load no bulky frameworks or third-party libraries (except Google Fonts), ensuring our pages load exceptionally fast on both desktop and mobile screens.

The floating AI chat widget operates entirely as a local client-side interactive simulation. It provides instant mock responses about our social casino, virtual Stella Coins, billing tiers, and responsible gaming resources, allowing users to safely test how an AI manager assists visitors on our portal.

Yes, our site and all interactive canvas game stubs are fully mobile-responsive. The games adapt dynamically to screens as narrow as 320px width, providing smooth touch controls for buttons like Spin and Deal, making it easy to play on your iOS or Android smartphone.

Even without real-money financial risk, responsible gaming remains essential. It involves maintaining healthy gaming habits, setting limits on session times, budgeting optional virtual coin subscription purchases, and ensuring that social casino gameplay remains a fun, stress-free form of entertainment.

If you or a family member is exhibiting signs of compulsive play or gaming concerns, help is available. We recommend contacting the Responsible Gambling Council of Canada (rgco.org), the ConnexOntario helpline at 1-866-531-2600, or the national Problem Gambling Helpline at 1-888-230-3505 for professional guidance.

Because Stella Viva SRL operates purely as an entertainment and review portal utilizing non-redeemable virtual credits, it does not constitute online gambling under the Criminal Code of Canada. We comply with CASL (anti-spam rules), respect provincial privacy acts under PIPEDA, and enforce strict 18+ boundaries across our portal.